Luani Agoglia
184 Patogue Ave
Mastic, NY 11950
631-372-5838
[email protected]
*Contact me on Google Hangouts: [email protected]
I am experienced in the fields of Data Entry, Order Processing, Customer Service, as well Tele-Sales and Communications.
I have assisted customers with telephone orders over the phone, as well booking rooms, shipping & packaging their orders; for hotels & booking rooms, I helped with itineraries and concierge.
WORK EXPERIENCE
CVS PHARMACY
480 Angell street Providence, RI
Cashier/Pharmacy Tech. September 1996 - June 1997
I rang peopleâ purchases and helped them with their merchadises. In the pharmacy I counted pills and help Pharmacist with medications.
⢠I enjoyed working in Cusotmer Relations and CVS Pharmacy family.
⢠I enjoyed working in the Pharmacy and with Pharmasict
PROVIDENCE DAYCARE
1 Capital Hill Providence, RI
Daycare Provider September 1996 - June 1997
⢠I fed, changed and attended to infants and toddlers. I enjoyed working with children because I find them fun.
CALYX & COROLLA
185 BERRY STREET
China Basin, San Francisco, CA
Cusotmer Service Representative July 1997 - May 1998
⢠Helped process people with their phone orders as well follow through with delivery options. Holidays were fun. Worked over time. Enjoyed the Caylx and Corolla family as well as being a good team member.
⢠Processed orders. Worked with hotel & executive businesses. Worked with companies such as FED-EX and UPS. worked with banks and credit card companies.
REZOLUTIONS
122 FOUNDATION ST. Providence, RI
Travel Agent June 1998 - June 1999
⢠Booked rooms for hotel and hospitality company Rezolutions. Worked with major hotels such as Fairmont, Penninsula, Ritz and Hilton change.
EDUCATION
Laurelton Hall Milford,CT
High School Diploma, Jun 1995
⢠I graduated with High Honor and scored a 600 on S.A.T,s I was excepted into seven colleges and attended Rhode Island School of Design in Sept. 1997
⢠Laurelton Hall was an all girls prepatory school.
ADDITIONAL SKILLS
⢠Highly enthusiastic customer service professional with [number] years client interface experience. Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Personable and responsible Cashier with [number] years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
⢠Strong organizational skills Active listening skills Sharp problem solver Courteous demeanor Energetic work attitude Telephone inquiries specialist Customer service expert Telecommunication skills
⢠Have experience in Customer Service. Have experience in Hotel & Hospitality. Have experience in Travel. People orientated and a polite worker/employee. Punctual.
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